Home care service

Personal care in Northern Ireland

Personal care should feel respectful and safe. We support people with daily routines such as washing, dressing, hygiene, and comfort at home.

Serving families across Belfast and Northern Ireland.

Personal care
About this care

What personal care means

Respectful support with personal routines at home.

Personal care should feel respectful and safe. We support people with daily routines such as washing, dressing, hygiene, and comfort at home.

Who this care helps

People who need help with daily personal routines

Older adults whose mobility or confidence has changed

Families who want safe, respectful support at home

Signs this care may be needed

Washing, dressing, or toileting is becoming difficult

A person is avoiding tasks because they feel unsafe or unsteady

Family members are struggling to help with intimate care

There are concerns about hygiene, comfort, or daily routine

What support can include

Washing and dressing support

Toileting support

Help with getting ready for the day

Mobility assistance

Practical support around comfort and routine

Respectful care planning

How the inquiry process works

What happens next

We keep the next step clear so families know how support can begin.

Step 1

We talk through the support needed and any privacy or mobility concerns

Step 2

We agree how visits should work and what help is most useful

Step 3

Care is delivered with respect, consistency, and clear communication

Step 4

We review support if needs change

Request support

Request personal care

Tell us what support is needed and our team will review your inquiry as soon as possible.

Care you can trust

Trust matters on every service page

Families should be able to see safe, respectful, local support without hunting for reassurance.

Safeguarding-led care

Safety, dignity, and clear action are built into the way support is planned and delivered.

AccessNI checks

Care workers should be thoroughly checked before working with vulnerable adults.

Trained care workers

Families need carers who understand routines, respect, and safe support at home.

Family communication

We keep families updated so they are not left guessing what is happening.

Clear care planning

Support should be easy to understand, with practical steps that match the person’s needs.

Respect and dignity

Every visit should protect comfort, privacy, and independence as much as possible.

Reliable scheduling

Consistency matters when families are arranging support around work, school, and hospital discharge.

Local Northern Ireland support

Local knowledge helps us respond to families, referrers, and communities more helpfully.

Frequently asked questions

Questions about personal care

If you do not see your question here, contact the team and we will talk it through with you.

What does personal care include?

It can include support with washing, dressing, hygiene, toileting, comfort, and related daily routines at home.

Can personal care start after a hospital stay?

Yes. Personal care is often part of support after hospital discharge.

Can care plans be adjusted?

Yes. Support can be reviewed if routines or needs change.

Do you support families as well as the person receiving care?

Yes. We understand families often need clear guidance and reassurance too.

Related services

You may also want to ask about

Families often need a mix of support rather than one service on its own.

Local team

Real people behind the care planning

We support families across Belfast, Lisburn, Bangor, Newtownabbey, Carrickfergus, Holywood, Antrim, and surrounding parts of Northern Ireland.

Our care coordination team is available to guide families, discuss support options, and explain the next step clearly.

Team

Our care coordination team

Care inquiries, guidance, and family support

Our team is available to guide families, discuss care needs, and explain the next step clearly.

Team

Care quality support

Safeguarding and service oversight

We focus on safe support, respectful care delivery, and clear communication for families.

Team

Care planning and scheduling

Assessments, visit planning, and updates

We help families understand the next step, arrange support, and keep communication clear as needs change.

Team

Recruitment support

Applications and candidate communication

Candidates can expect a straightforward recruitment process with clear communication and support.